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Curriculum
- 1 Section
- 16 Lessons
- Lifetime
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- Formation complète de Technicien en Support Informatique16
- 1.1Module 1: Introduction to IT Support19 Minutes
- 1.2Module 2: Computer Hardware Fundamentals19 Minutes
- 1.3Module 3: Operating Systems20 Minutes
- 1.4Module 4: Networking Basics17 Minutes
- 1.5Module 5: Network Administration21 Minutes
- 1.6Module 6: Security Essentials16 Minutes
- 1.7Module 7: Troubleshooting Techniques18 Minutes
- 1.8Module 8: Customer Service Skills15 Minutes
- 1.9Module 9: Mobile Device Support19 Minutes
- 1.10Module 10: Cloud Computing Basics18 Minutes
- 1.11Module 11: Virtualisation Technologies19 Minutes
- 1.12Module 12: Software Installation and Management18 Minutes
- 1.13Module 13: Backup and Recovery17 Minutes
- 1.14Module 14: IT Documentation and Policies19 Minutes
- 1.15Module 15: Remote Support Tools18 Minutes
- 1.16Module 16: Career Development18 Minutes
Module 15: Remote Support Tools
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